Users demand content rich, up-to-date, engaging website experiences that are simple to use and navigate. Behind such sites are the administrators and editors of the content working across business units, geographies and often languages.
SharePoint Extranet Portals
So much of the interaction with customers, suppliers and other partners is mundane and functional. Automation of this will leave employees with more time to focus on activities that deliver value for your organization and its partners. Continuing with out-of-date manual processes creates structural waste within an organization as staff are busy with non-value creating activities.
By using technology to change processes human resources can be more effectively redistributed while increasing customer service and business value. Extranets can harness the resources of your partners by their staff using self-service online processes as a replacement for your own staff’s manual processes.
Enable productivity, efficiency and innovation with a SharePoint intranet.
Intranets are very much on the minds of business and government leaders. According to Gartner, enterprise portals are on CIO's lists of top ten technology focus areas and Forrester Research reports strong growth in intranet development and usage.
As enterprises grow in size and sophistication, their need to manage information internally grows exponentially, organizational departments and business units can typically span geographic locations, quite often continents and information is constantly being produced and consumed. To retain competitiveness and drive efficiency its vital these information silos are opened up, allowing rapid and intuitive information discoverability, better decision making and increased productivity.
Collaboration with Enterprise Social Networks
As an organisation expands so does its knowledge, but as knowledge grows it can increasingly become siloed along with the people and teams that retain it. Enterprise social networks can reverse this trend, bringing people and their knowledge closer together than ever before. Connections are made, ideas are shared and information is delivered fast.
Faceless emails, directories of employees and job titles say little about who people really are, their capabilities, interests and most importantly, their ideas. The social connections colleagues make can enable more efficient remote working, bring together geographically dispersed teams and enable collaboration on a scale never seen before. The results are people and teams working together and not in isolation, sharing of information and not duplication, and innovation not stagnation.
SharePoint Document Management – Fast, Accurate and Intuitive Knowledge Management
Your content is growing but is your system for managing it evolving to cope? It is not simply the size of content but the growing diversity and complexity. Through all of this data your employees are trying to find knowledge: knowledge to solve problems, help customers, develop products, and make decisions. They don’t need content they need the answer to their question.
Finding accurate information can be an employee’s most time consuming task, once they have found the content they have to assume that it's up to date, but without robust document management in place this can quite often be a near impossible goal. Enterprise Content is diverse - geographically and by type, it's very often living and generated by collaboration. Efficient businesses make it simple for employees to find, discover and create content with tagging and workflow being an intuitive aid rather than a cumbersome burden. Relevant and reliable content allows businesses to solve problems faster, help customers more effectively and allow people to get on with what they do best.
SharePoint Enterprise Search - Search ability, Find ability and Discoverability
Information is created at an ever-expanding rate and finding the right information at the right time quickly and easily is vital for your employees. The diversity and complexity of data in large organizations that has to be indexed is immense and that coupled with the expectation of internal search engines to return tailored, relevant and secure results requires businesses to take search seriously.
Search underpins many of our systems and the trend is towards evermore reliance on our search engines. Content exists in many diverse repositories and systems and is accessed from many locations and from many devices. Content is generally secured which search engines must respect, the presentation of results must be intuitive and interactive and the system must index everything from documents to peoples profiles, whilst understanding the difference. It’s a complex task but if achieved can transform how organizations discover and use content.
Business Process Improvement
You and your team work every day to improve your business. There can be times when working with an external team can take business improvement to the next level.
By bringing in specialists in specific areas and with the utilization of the latest tools and techniques your internal team can be enhanced and the improvements possible within your organization multiplied up by a factor. Our approach to business process improvement is to deliver lasting change through the implementation and use of technology so that bottom line benefits are obtained for the long-term.
By implementing a business intelligence strategy around customer behavior and the building the systems to support that strategy a company can gain better understanding of their consumers’ interactions with the business and its brands. From this understanding optimization can take place driven by the insights uncovered and the data supporting change.
Data Visualization Dashboards
Consistently acquiring and maintaining competitive advantage in the global marketplace needs breakthrough insights into your customers, operations and processes. Data is not simply an issue of volume, its also variety and velocity. Your colleagues need to be able to visualize your data in the way that will help them unlock breakthrough insights.
Better knowledge facilitates better decision making but are you finding that your data is difficult to translate into usable and timely knowledge? The volume and variety of data that organizations need to manage, combined with the speed of its creation requires a new approach to managing its analysis. Users demand the ability to combine data from different sources, navigate through the data and be able to visualize data quickly and easily. With data being created within applications, sitting in data warehouses or coming from external sources it is a challenge to bring disparate datasets together accuracy, quickly while maintaining control and compliance.